Up to 25 domains
4 hours response
guaranteed
Unlimited Issues
Facility only with Silver
Reseller Plan



Up to 50 domains
3 hours response
guaranteed
Unlimited Issues
Facility only with Gold
Reseller Plan



Up to 75 domains
2 hours response
guaranteed
Unlimited Issues
Facility only with Platinum
Reseller Plan
MORE INFO    MORE INFO   MORE INFO  

SUPPORT SOLUTIONS

ATS frees up our resellers/ dedicated server clients from having to respond to their technical support e-mails. Qualified Castling Host support staff will respond to all of your technical support e-mails in a timely and prioritized fashion under your company name to your clients directly.

 Technical Support Packages
24/7 Silver ATS Support

US$6.00 / Month


  • Response to unlimited Issues

  • 24/7 Support

  • 4 hours response guaranteed

  • Support under your brand

  • Up to 25 domains support

  • Facility only with Silver Reseller Plan
     

24/7 Gold ATS Support

US$12.00 / Month


  • Response to unlimited Issues

  • 24/7 Support

  • 3 hours response guaranteed

  • Support under your brand

  • Up to 50 domains support

  • Facility only with Gold Reseller Plan


24/7 Platinum ATS Support

US$18.00 / Month


  • Response to unlimited Issues
  • 24/7 Support
  • 2 hours response guaranteed
  • Support under your brand
  • Up to 75 domains support
  • Facility only with Platinum Reseller Plan

24/7 Infinity ATS Support

US$74.00 / Month

 
  • Response to unlimited Issues
  • 24/7 Support
  • 1 hour response guaranteed
  • Support under your brand
  • Unlimited domains support
  • Facility only with Infinity Reseller Plan

 
 

MORE DETAILS ON ATS

 


How does it work?

  • Choose any of our ATS packages.
     
  • Give us access to your support email to us. E.g. support@yourcompany.com
     
  • Ask your clients to send their technical queries and support queries to your support email.
     
  • Since we monitor your support email, we will fix those issues and send back to your client from your support email under your company name as your staff. 

    E.g. Bob,
           Technical Support Executive,
           yourcompany.com
     
  • Your clients are happy with the service.
     

Benefits

  • Your clients get direct support from us
     
  • 24/7 support is given under your brand name
     
  • You can advertise 24/7 support on your website
     
  • You save staff hiring costs
     
  • You save infrastructure cost
     
  • You can concentrate only on Sales & Marketing
     

For more details..
Just call

91-9849882454

or

send email to sales@castlinghost.com